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Best Practices for NEW Managers

Unfortunately, being good at your job doesn’t guarantee that you will be a good leader or manager. Yes, you were good enough to get promoted but being a manager has challenges you never dealt with when you were an employee. The transition to management isn’t just a promotion and a pay raise—it’s a shift into a new type of role that requires new skill sets and you are bound to trip up along the way when you are first starting out. What matters most is how quickly you can formulate a plan and learn from those mistakes The session will give you an insight into the 10 common mistakes that newly transitioned managers and essential techniques tips on how to avoid them.In many instances, new managers have not been trained in how to deliver constructive feedback and they are unduly concerned that any critical conversations will turn people against them. This webinar will benefit those who have transitioned into a new management role with tips and tools for engaging, motivating and building a high performance teams.Learning ObjectivesIf you have been a team member and are now the manager, it is important toBe able to learn how to delegate effectivelyLearn how to build trust Learn to manage up and communicate to all stakeholdersLearn how to Engage your team members to identify areas for improvementKnow and have a sense of your own capabilitiesThe importance of building your credibility and managing tasks while leading peopleManaging Up- What it means and how to use it to communicate effectivelyManaging PeersSet expectations and follow-throughBuilding your level of confidence with decision making and problem-solvingCourse Level - IntermediateWho Should AttendManagers and Supervisors who have recently been promoted, those taking on new responsibilities, those with little or no formal training — even seasoned professionals needing a refresher — will benefit from the ideas, techniques, and tools offered in this powerful program.


Unfortunately, being good at your job doesn’t guarantee that you will be a good leader or manager. Yes, you were good enough to get promoted but being a manager has challenges you never dealt with when you were an employee. The transition to management isn’t just a promotion and a pay raise—it’s a shift into a new type of role that requires new skill sets and you are bound to trip up along the way when you are first starting out. What matters most is how quickly you can formulate a plan and learn from those mistakes  The session will give you an insight into the 10 common mistakes that newly transitioned managers and essential techniques tips on how to avoid them.

In many instances, new managers have not been trained in how to deliver constructive feedback and they are unduly concerned that any critical conversations will turn people against them. This webinar will benefit those who have transitioned into a new management role with tips and tools for engaging, motivating and building a high performance teams.

Learning Objectives

If you have been a team member and are now the manager, it is important to

  • Be able to learn how to delegate effectively
  • Learn how to build trust
  • Learn to manage up and communicate to all stakeholders
  • Learn how to Engage your team members to identify areas for improvement
  • Know and have a sense of your own capabilities
  • The importance of building your credibility and managing tasks while leading people
  • Managing Up- What it means and how to use it to communicate effectively
  • Managing Peers
  • Set expectations and follow-through
  • Building your level of confidence with decision making and problem-solving

Course Level - Intermediate

Who Should Attend

Managers and Supervisors who have recently been promoted, those taking on new responsibilities, those with little or no formal training — even seasoned professionals needing a refresher — will benefit from the ideas, techniques, and tools offered in this powerful program.