Best Practices for Delivering Effective Feedback
This session will outline and more importantly, implement the elements of effective delivery and acceptance of feedback in any environment. It will answer the questions of how to handle the mixed messages sometimes communicated in interactions, and how we can get clearer messages from others. It will also outline the steps involved in executing effective feedback in order to achieve desired results in an in person or even online meeting platform. The elements of tone, emotional cues and your own personal reaction to dealing with feedback will also be highlighted. It will ultimately help you to be less thrown off by what people do or don’t say and what you can say in response.Areas CoveredWhat happens in any feedback interactionThe three most common mistakes made in giving and receiving feedbackHow mood affects interaction: Are they ready for your feedback?The three options you have in the execution of effective feedback What to do when you don’t get the results you wantHow to receive feedback with openness Who Should AttendMangers, Supervisors, Team Leads and anyone who has to give feedbackWhy You Should AttendIf you are a new or even experienced manager who has concerns about what to say, how to say it, what to do when someone responds, or just needs a confidence boost in the Feedback conversation, then this session is for you.
Single
This session will outline and more importantly, implement the elements of effective delivery and acceptance of feedback in any environment. It will answer the questions of how to handle the mixed messages sometimes communicated in interactions, and how we can get clearer messages from others. It will also outline the steps involved in executing effective feedback in order to achieve desired results in an in person or even online meeting platform. The elements of tone, emotional cues and your own personal reaction to dealing with feedback will also be highlighted. It will ultimately help you to be less thrown off by what people do or don’t say and what you can say in response.
Areas Covered
- What happens in any feedback interaction
- The three most common mistakes made in giving and receiving feedback
- How mood affects interaction: Are they ready for your feedback?
- The three options you have in the execution of effective feedback
- What to do when you don’t get the results you want
- How to receive feedback with openness
Who Should Attend
Mangers, Supervisors, Team Leads and anyone who has to give feedback
Why You Should Attend
If you are a new or even experienced manager who has concerns about what to say, how to say it, what to do when someone responds, or just needs a confidence boost in the Feedback conversation, then this session is for you.