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For most business users (and many home users too), Microsoft Outlook has become the standard application for managing emails, calendar appointments and to-dos. With an abundance of features and versions f...
The basics of good management are the same for first-line supervisors and CEOs. The successful approaches have a track record of success in the public, private, and nonprofit/NGO sectors. The first step i...
How did your business unit perform last year? What’s the trend in your key business segments over the last three to five years? How can this information help you identify the key things you need to focus...
According to the U. S. Bureau of Labor Statistics, 5% of U. S. businesses experience workplace violence yearly. The percentage of workplace violence increases to 50% for organizations with 1,000 employees...
California statutes pertaining to meal and rest periods for non-exempt employees are one of the more confusing topics in today’s business environment. This course is designed to provide you with a practic...
Communicating through email is fast and convenient and there are rules and etiquette that should need to be followed otherwise it may give a bad impression about the sender to the recipient. After complet...
Get Practical Tips to Write Purposeful, reader-focused Emails, and Respond to Them Effectively. Have you ever received those emails with endless and useless lists of recipients? Did you ever have to strug...
It sounds obvious and it is obvious; if you do not want to do something, just say ‘No’. However, you may find ‘No’ to be the hardest word to say. This is generally due to a fear of the response you might...
Whether you are involved in evaluating the creditworthiness of a prospective customer, analyzing investment opportunities, or even beginning to suspect that something funny is going on in your own company...