Training in Technical Writing must begin with the realization that it is labor-intensive. Someone learns to be a Technical Writer by creating Technical Documents. Simply stated, a Technical Writer learns...
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There are a variety of potential IT service threats that can convert to intentional or unintentional incidents requiring adequate IT service support. If restoring service normalcy as swiftly as possible a...
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Information Cyber Security Planning for Governance, Risk and Compliance (GRC) is essential in this world of new technologies, cyber events, natural and manmade disasters. GRC refers to a company's coordin...
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Often the user community has moved from a well-understood structure of network shared drives and email attachments to, what must seem like, the wild west. In this program, we will pull back the covers on...
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The Web is an increasingly important resource in many aspects of life: education, employment, government, commerce, health care, recreation, and more. It is essential that the Web be accessible to provide...
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