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Emotional intelligence is a general set of skills that can be applied to anyone and any environment. It has been shown that Emotional Intelligence or EI, can be even more critical than the power of the co...
Don has delivered this presentation to dozens of CEO and HR groups in the past few months. Employers are faced with The Great Resignation and The Great Quit, placing their companies and existing employees...
Whether you call it Onboarding, Induction, Enculturation, or New Employee Orientation (NEO), the process used to welcome and train your new employees while capturing their excitement of a new job and redu...
The ‘Leader Others Want to Work For’ has switched their script from:It’s about ‘me’ - to it’s about ‘them’ A ‘me’ mentality - to a ‘we’ & ‘us’ mentalityBeing the center of attention - to shining the spotl...
Onboarding is a new approach to employee orientation that goes beyond just settling your employees in. It engages, integrates, and gets your new hires productive quicker — directly improving retention rat...
Becoming a new supervisor is an exciting step in your career. But chances are, the skills that got you promoted may not fully lay the groundwork for supervisory success. There are five categories of super...
Who needs more customers? Who needs more staff? Current and future labor shortages will continue to drag down your company’s growth, performance, profitability and your ability to keep customers coming ba...
Businesses today are striving to generate greater productivity, quality, customer satisfaction and profitability with fewer employees. And Employee Engagement is a proven method for doing just that. Engag...
Gain valuable insight into the complex issues of interstate sales and the obligations of out-of-state (foreign) sellers to collect the destination state’s taxes.Get up-to-date information about the retail...