Cost Justification: What is Your Organization’s Sigma LevelSigma Level versus dollars lost as a percent of sales is explained. By understanding your processes sigma and addressing risk properly your organization will benefit considerably. Improvement Team Selection The success of quality improvement projects will come down to the quality of the team members working on the project. Responsibilities of the Project Sponsor and team members are discussed. How to Collect Process Information Without Bias (The Post-it Exercise)Accurate collection of process information is critical for determining process reliability. Inaccurate collection and implications are discussed. Introduction to Reliability MathIntroduction of reliability arithmetic is presented, how to apply reliability calculations to Sigma Levels and financial loss to the organization. Determine Revenue Loss Per Process with Process Reliability Modeling (PRM)PRM has its roots in reliability engineering; with PRM Webinar Participants will learn how to convert qualitative information into quantitative data and calculate process sigma and percent of financial loss to the organization. Identify Process Root Causes with Reality Charting Reality Charting is the world’s leading event-based problem-solving process tool; webinar participants will learn the simple basics of using the software. The Model for ImprovementThe plan-Do-study-Act (PDSA) Cycles Should be every organization's preferred method for improvement of transactional or mechanical processes. PDSA is simple, easy to learn yet very powerful.Description of steps includePLAN Plan the test or observation, including a plan for collecting dataDO Try out the test on a small scaleSTUDY Set aside time to analyze the data and study the resultsACT Refine the change, based on what was learned from the testWhen PDSA is combined with The Three Basic Questions developed by Associates. In Process Improvement (API, Austin, TX) users will have a very powerful Scientific method for solving process problems.The Three Basic Questions include:What are we trying to accomplish?How will we know change is an improvement?What changes can we make that will result in improvement? Question three is a thinking question and may need research (PDSA cycles) before meaningful changes can be made. The Three Basic Questions encourage agreement among team members on the problem statement, metric, and changes before improvement efforts are started. The webinar presents a method used to identify, reduce or eliminate transactional or manufacturing process issues. Participants will learn how to effectively collect information in every process and calculate the financial loss to the organization. When areas causing loss are identified participants will learn how to determine root causes with Reality Charting and repair with The Model for Improvement.Areas Covered How to justify improvement projectsImprovement team selectionHow to collect unbiased qualitative informationIntroduction to Reliability MathDetermine Revenue Loss Per Process with Process Reliability ModelingIdentify Process Root Causes with Reality ChartingThe Model for ImprovementExample of ResultsCourse Level - AdvancedWho Should Attend This training is useful for all individuals who want to learn process variation countermeasures.Strategic LeadersQuality ManagersProduct ManagersManufacturing and R&D ManagersQuality Professionals/ConsultantsISO Coordinators/Management RepresentativesEngineers and SupervisorsLaboratory quality professionalsWhy Should You Attend Ineffective process management will result in significant loss to the organization's bottom line. The amount of loss depends upon your organization's Sigma Score, for example, a Sigma Score of 3 suggests a loss of 25% to 40% of sales (Sigma Scores vary from 2 to 6). A score of 6 suggests less than 1% of sales dollars are lost. Traditional methods of Process Improvement demonstrate high failure rates: Business Process Reengineering (BPR) 50% to 85%, Total Quality Management (TQM) 75%, Six Sigma 50% to 90%, and Lean Six Sigma to 95%.You can increase your odds of success significantly by combining effective information collection, identification of possible root causes, and effective improvement methods.