Define critical thinking - Logical deduction - Scientific method - Prioritization of important and urgent items over unimportant and less urgent items - Pareto’s Law Explain the goals and benefits of critical thinking - Ability to identify, evaluate, implement, and monitor quickest, most accurate, cheapest solutionDescribe critical thinking skills- Analysis- Communication- Creativity- Objectivity- Problem-solving Show how to avoid cognitive biases that impede critical thinking- Halo effect- Framing effect- Availability bias- Hindsight bias- Planning fallacy- Sunk cost fallacyWho Should AttendCommercial bankers, commercial real estate lenders, credit analysts, credit department staff, loan underwriters, loan review officers, credit department managers, senior lenders, chief credit officers.Human Resource Managers/Administration, Risk Managers. Benefit Specialists, Supervisors, Business Owners, General Managers, Controllers/ CFOs/Financial Managers, Presidents and CEO's.Why Should You Attend Every day, we deal with issues and hope to resolve them correctly, quickly, and cheaply. To do so means we need to be able to sort the immediate and important issues from the less urgent and less critical problems. That means we ought to identify the problem, gather the information and data, explore solutions, select the most likely answer and implement it. But our analysis, evaluation, and decision process can be distorted by various cognitive biases. In this session, you will learn how to prioritize issues and problems, resolve an issue or solve a problem logically and mitigate possible biases that sometimes make it hard to think straight.This session explains how participants can improve their ability to resolve a problem or issue by breaking down its components, evaluating alternative solutions, selecting the most logical and cost-effective option and implementing it.