Problem Solving for Using a Combination of Lean, Six Sigma and ISO 9001 Tools
The purpose of this program will be to present how Lean - Six Sigma and ISO 9001 root cause analysis problem-solving tools have evolved into a widely accepted approach to solve problems.Understanding why the organization is important to effective problem solving To show how process improvement techniques and quality management system requirements can be used to compliment and fulfill each other’s requirementsDirect the process owner’s decision on which problem-solving technique to utilizeUnderstand how root cause analysis is a key component to both corrective action and a Lean – Six Sigma problem-solving approach Conserve your organization’s valuable resources by developing a problem-solving process that fulfills all of the organization’s requirements Areas Covered Brief description and history of Lean and Six Sigma problem solvingBrief description and history of root cause analysis (US aerospace and automotive industries ties) Problem-solving in Teams DMAIC – define, measure, analyze, improve and control How the "voice of the customer" is critical to properly using both corrective action and Lean – Six Sigma techniquesUnderstanding how to use the corrective action process to solve complex problemsDiscussion of the convergence of quality management systems and process improvement initiatives Now you know some basic problem-solving tools, – what’s next? Who Should AttendEveryone tasked with solving simple and complex business problems and risks
Single
The purpose of this program will be to present how Lean - Six Sigma and ISO 9001 root cause analysis problem-solving tools have evolved into a widely accepted approach to solve problems.
- Understanding why the organization is important to effective problem solving
- To show how process improvement techniques and quality management system requirements can be used to compliment and fulfill each other’s requirements
- Direct the process owner’s decision on which problem-solving technique to utilize
- Understand how root cause analysis is a key component to both corrective action and a Lean – Six Sigma problem-solving approach
- Conserve your organization’s valuable resources by developing a problem-solving process that fulfills all of the organization’s requirements
Areas Covered
- Brief description and history of Lean and Six Sigma problem solving
- Brief description and history of root cause analysis (US aerospace and automotive industries ties)
- Problem-solving in Teams
- DMAIC – define, measure, analyze, improve and control
- How the "voice of the customer" is critical to properly using both corrective action and Lean – Six Sigma techniques
- Understanding how to use the corrective action process to solve complex problems
- Discussion of the convergence of quality management systems and process improvement initiatives
- Now you know some basic problem-solving tools, – what’s next?
Who Should Attend
Everyone tasked with solving simple and complex business problems and risks