Psychologist Daniel Goleman defines emotional intelligence as, “Our capacity to be aware of, to control, and to express emotions”. Emotional intelligence is important in the workplace as it helps build trust, improve communication, increase accountability, and resolve conflicts.
Under Daniel Goleman’s model of emotional intelligence, there are four domains: self-awareness, self-management, social awareness, and relationship management. Within each domain, there are 12 competencies that when mastered, create outstanding performance as a leader.
In this webinar, you will learn how to improve your emotional intelligence and become a better leader.
Areas Covered
Who Should Attend
Current and future leaders.
Why Should You Attend
Emotional intelligence is an essential ingredient in a strong leader. It helps leaders deliver feedback, collaborate, manage stress, and successfully coach their team. According to a study performed by CareerBuilder, 71% of employers value emotional intelligence more than technical skills when evaluating candidates. People with higher emotional intelligence have stronger self-awareness and empathy. Because leaders set the tone of the entire organization, their emotional intelligence has a direct impact on employee engagement and turnover.
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