From Training to Human Reliability In Manufacturing
Pharmaceutical manufacturing sites continuously compete, even within the same company to maintain production volumes and avoid closures. To attain a status of a high performing organization manufacturing sites are implementing strategies and practices like operational excellence and performance reliability. To achieve this goal, innovative approaches to traditional processes need to take place. This webinar discusses how by redesigning the training function and by focusing on the expected result (human reliability) instead of the how (training), a reduction of more than 60% of human error events in pharmaceutical manufacturing facilities was achieved. Learning Objectives Understand human error: factors and causesUnderstand the importance: regulatory and businessLearn about human error measurementLearn about approaches for measurementEstablish Key Performance IndicatorsIdentify what I can do to support human reliabilityAreas Covered Background on Human Error Phenomena and MeasurementThe importance of Human Error Prevention/reductionQuantitative and qualitative information gatheringFacts about human error and trainingThe Challenge: Reduce Human ErrorMethodologyFindingsOrganizational Level Actions TakenSpecific Actions TakenFinal Results: 60% ReductionWho Should AttendTraining managers and coordinatorsOperationsManufacturingPlant EngineeringQA/QC staffProcess excellence/improvement professionalsIndustrial/process engineersCompliance officersRegulatory/legislative affairs professionalsGeneral/corporate counselExecutive management
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Pharmaceutical manufacturing sites continuously compete, even within the same company to maintain production volumes and avoid closures. To attain a status of a high performing organization manufacturing sites are implementing strategies and practices like operational excellence and performance reliability. To achieve this goal, innovative approaches to traditional processes need to take place. This webinar discusses how by redesigning the training function and by focusing on the expected result (human reliability) instead of the how (training), a reduction of more than 60% of human error events in pharmaceutical manufacturing facilities was achieved.
Learning Objectives
- Understand human error: factors and causes
- Understand the importance: regulatory and business
- Learn about human error measurement
- Learn about approaches for measurement
- Establish Key Performance Indicators
- Identify what I can do to support human reliability
Areas Covered
- Background on Human Error Phenomena and Measurement
- The importance of Human Error Prevention/reduction
- Quantitative and qualitative information gathering
- Facts about human error and training
- The Challenge: Reduce Human Error
- Methodology
- Findings
- Organizational Level Actions Taken
- Specific Actions Taken
- Final Results: 60% Reduction
Who Should Attend
- Training managers and coordinators
- Operations
- Manufacturing
- Plant Engineering
- QA/QC staff
- Process excellence/improvement professionals
- Industrial/process engineers
- Compliance officers
- Regulatory/legislative affairs professionals
- General/corporate counsel
- Executive management
