Emotionally intelligent managers, supervisors and professional staff are your greatest assets. They solve problems, resolve conflict and build teamwork. Researchers and business experts agree that people with high emotional intelligence (EQ) are consistently the top performers in their organizations. They’re more resilient and flexible when things get tough, and are held in the highest regard by their bosses, peers, co-workers, and others. On the other hand, those with low EQs continually sabotage their own efforts and those of others. They fail to tune into the emotions of their employees; minimize their efforts to solve problem and improve productivity; and tend to alienate the members of their teams and other stakeholders. By using the emotional intelligence skills and mind-set during this webinar, you’ll gain the ability to more appropriately respond to the world around you and eliminate the stress and frustration that often comes from working with others.In today’s workplace, it isn’t enough for your managers, supervisors and professional staff to be smart; what’s required is to have emotional intelligence (EQ) - the ability to manage effectively emotions and behavior; navigate the social complexities of the workplace; and make the right decisions that will achieve positive results. There are extraordinary benefits to boosting emotional intelligence in your organization. With a greater level of self-awareness and control as well as a better understanding of others, your key talent will be more focused, disciplined, collaborative and productive. In this webinar you will become familiar with the EQ model and learn how to apply EQ skills for maximum effectiveness. Gain insight and tools you can apply to make your job and career more satisfying and successful. Join us, and discover exactly what emotional intelligence is … why it’s recognized as one of the hottest performance tools for success-minded people … and how you can easily “raise” your EQ to stand out from the crowd.Learning ObjectivesDefine Emotional intelligence (EQ): what it is and why it’s importantRecognize the three reasons you and your organization need to practice EQProvide an EQ competency model and the four domains or core skills that are essentialIdentify the five elements of EQ and the questions you need to ask yourself to gauze your EQProvide examples of how EQ is used for hiring and selection, high potential and executive development, team effectivenessReview five sell-management skills to increase your professional and leadership EQPut it into practice: How to use EQ in a variety of real world workplace situationsPlan actions or next steps for implementing key ideas and skillsWho Should AttendCEO’s, COO’s, VP of Human Resources, Chief Learning Officer, Directors, Project Managers, Operation Managers and Supervisors, Team Leaders, Staff Managers and Supervisors.