Bullying in the Healthcare Workplace: Is There an App for That?
All of us would like to come to work on Monday mornings, knowing we will enjoy our day. Additionally, we know we will be treated respectfully and professionally. And if we experience or witness some bullying behavior, all we need to do is access our “bully app” and poof, it will be gone. Oh, for it to be that easy. Unfortunately, more and more employees feel the opposite—they experience rude and discourteous misconduct from their boss, their colleagues, and even clients and visitors, and it seems to be increasing. In essence, they are experiencing a toxic work environment. Incivility, an under-the-radar type of microaggression and bullying, may continue to fester.The toxic environment may lead to a decrease in safety and the quality of goods and services. Bullying and incivility also lead to a negative impact on employee and organizational health. It leads to absenteeism, turnover, and a drop in productivity. It is suggested that there are numerous causes of the misconduct, with stress being one of them. A 1998 study showed that 25% of people reported rude treatment at least once. That figure rose to 55% in 2011 and 62% in 2016. Another study showed that roughly 70% of U.S. adults say incivility is at a crisis level.Are incivility and bullying a problem in your workplace? Is it being addressed to eliminate or at least minimize it? Have you been the target of bullying or incivility? Perhaps you have been uncivil to a coworker – is it built into our DNA? Come find out and join us for this webinar.Who Should AttendAll employees HR professionals and managersWhy Should You AttendTo define bullying in the environmentTo identify the causes and contributing factors to bullyingTo explore the element of subjectivity related to bullyingTo identify the effect of these forms of misconduct on patients, the target, the witnesses, and the organizationTo explore the prevention tools and techniques to address the misconduct before it escalatesTo discuss management’s role in preventing and stopping the behavior
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All of us would like to come to work on Monday mornings, knowing we will enjoy our day. Additionally, we know we will be treated respectfully and professionally. And if we experience or witness some bullying behavior, all we need to do is access our “bully app” and poof, it will be gone. Oh, for it to be that easy. Unfortunately, more and more employees feel the opposite—they experience rude and discourteous misconduct from their boss, their colleagues, and even clients and visitors, and it seems to be increasing. In essence, they are experiencing a toxic work environment. Incivility, an under-the-radar type of microaggression and bullying, may continue to fester.
The toxic environment may lead to a
decrease in safety and the quality of goods and services. Bullying and
incivility also lead to a negative impact on employee and organizational
health. It leads to absenteeism, turnover, and a drop in productivity.
It is suggested that there are numerous causes of the misconduct, with
stress being one of them. A 1998 study showed that 25% of people
reported rude treatment at least once. That figure rose to 55% in 2011
and 62% in 2016. Another study showed that roughly 70% of U.S. adults
say incivility is at a crisis level.
Are
incivility and bullying a problem in your workplace? Is it being
addressed to eliminate or at least minimize it? Have you been the target
of bullying or incivility? Perhaps you have been uncivil to a coworker –
is it built into our DNA? Come find out and join us for this webinar.
Who Should Attend
- All employees
- HR professionals and managers
Why Should You Attend
- To define bullying in the environment
- To identify the causes and contributing factors to bullying
- To explore the element of subjectivity related to bullying
- To identify the effect of these forms of misconduct on patients, the target, the witnesses, and the organization
- To explore the prevention tools and techniques to address the misconduct before it escalates
- To discuss management’s role in preventing and stopping the behavior